The relaxing restrictions created for the pandemic means that people are now going out more as establishments reopen. But, the new normal is here to stay, and business owners must follow safety measures. They’re responsible for their businesses, especially when it comes to minimizing the risk of spreading the virus among the customers.
5 Best Tips For A Safe And Successful Business Reopening
You and your staff must know the following if you’re opening your business once more:
1. Create A Workplace Transition Plan
Before opening your business to the public, there are key measures that you must follow to make it safe for your customers to drop by your shop, restaurant, or workplace.
The Centers for Disease Control established the social distancing guidelines that you must reinforce when customers arrive. These require that patrons who visit your business stand six feet apart from each other. You can also install barriers in the shop or office, temporarily shutting communal areas, as well as rearrange furniture and equipment at a specific area where employees work to create more space.
Regarding the employees, you can also create a shifting schedule for your employees to let them know who’ll be working at specific shifts and reduce unnecessary interactions. Train them to take care of their health through proper handwashing, wearing masks, gloves, and outerwear, as well as sanitizing equipment.
2. Invite Your Customers To Return
To ensure you have a successful reopening day, communicate to the customers that your place of business is observing proper safety protocols. You want to look good in the eyes of your customers, so, remember that genuine communication through the practice of transparency and constantly asking for their feedback let them know how much you value them.
Create a post on your business’s social media account about the efforts you’ve been making to make your workplace a safe place for them. Communicate how your employees observe health protocols and maintain proper hygiene.
You may also inform them about what they should do when entering your place of business, such as wearing masks all the time, following social distancing protocols, and the allowed number of people who can enter the establishment at a time.
3. Recognize The Needs Of Your Employees
Another strategy concerning employees is to find out how they’re faring through the pandemic. The successful reopening of your business doesn’t begin and end in the workplace because your team also has private lives that may affect their job performance.
Employers need to talk to their employees to come up with individualized plans to help retain them within the business. They may face struggles and may have requirements, such as flexible scheduling, especially for those with families. By being sensitive to their needs, you can ease their worries, making them feel that you include them in the adjustments you’re going to make for your business.
4. Hold Emergency Disaster Drills
Employers should also hold emergency drills at the workplace before reopening the business. Disasters of any kind can occur, and everyone working at a company or an establishment needs to know what to do during an emergency.
You can hold fire drills in the first week, and then keep them unannounced so you can check if they understand what they should do. If you have ample employees, pinpoint a good leader who’ll encourage them to adopt safety behaviors and good communication.
Everyone should also know which workplace areas have flammable materials, and areas where fire extinguishers are situated. If your employees are also in shifting schedules, ensure that you’re holding the fire drill during each shift. Employers may need to have fire drills as often as they need to hire new people regularly.
5. Inspect Your Workplace
Observing the condition of your workplace or establishment is a crucial step that you shouldn’t skip. If you and your employees have been away from the place for many months, taking a closer look at the interior structures and facilities is a must.
Here are what you should look for:
- Signs of trespassing and vandalism.
- Leaks and water damage in the roofing and ceiling if the area has experienced heavy rainfall while it’s vacant.
- Wall damages and other signs of rodent infestation.
Furthermore, perform a thorough inspection of your tools, and large equipment and machinery. Also, check your security, protection, and HVAC systems if they’re all in good working order. Call professionals right away for emergency fixes
If your business and workplace have insurance, take the necessary steps to gather proof and information, then file a report to make a claim.
It’s essential to prepare your business before reopening and accepting customers. Performing the steps discussed above will help ensure that your employees are mentally and physically ready to do their tasks, trained to be presently aware of specific conditions, and know how to assist their customers. Making sure that your workplace is in good condition makes it safe for your employees and patrons.