7 Tasks You Should Be Outsourcing (Sooner Than Later)

Business by  Mashum Mollah 22 February 2022

Outsourcing

As a business owner, you’ve got a lot on your plate. You hire team members to help carry the load of running a successful company, but sometimes the best and most cost-effective support comes from outside your organization. Here are seven tasks you should start outsourcing as soon as possible.

A. Software testing

Software testing

Outsourcing to a software testing company is wise for any software or digital product development business. Consider the alternative: hiring your own software testing team that won’t come with the same assurance of previous experience. Starting from scratch costs your company more money in the long term because those new hires need salaries and are more likely to make mistakes.

Outsourcing software testing also comes with the benefit of freeing up your time to focus on what you want to do. Rather than wading through the tedium of testing, your tech team could be working more directly toward your goals.

B. Website maintenance

An updated, functional website signals potential customers that your business is legitimate. While it’s hard to understate the importance of developing a website, a site requires ongoing attention to keep it up-to-date. Outsourcing website maintenance solves this problem, ensuring that your business’s online presence remains strong while lifting the burdensome details from your shoulders.

C. Research

Research

Research doesn’t happen quickly, whether for marketing or content-related purposes. This rule is especially true for non-experts who may need more time to familiarize themselves with the topic and reliable sources of information. Outsourcing the process is a great way to gain a fresh, thorough perspective on the research topic at hand.

D. Search engine optimization

Search Engine Optimization (SEO) has become a specialized field in itself. Simply producing content for your website may not be enough to draw the eyes of search engine algorithms and thus customers.

SEO is a complex and ongoing process. It requires thoughtful data analysis and attention to detail. An outside agency specializing in SEO data analysis can mean the difference between your business getting noticed or drowning in the sea of information we all have at our fingertips.

E. Social media

Social media

Like a business’s website, its social media presence likewise impacts potential customers’ minds. Lacking a social media presence suggests that your business is out of touch or not fully developed enough to have devoted resources to its online presence.

However, it can be challenging to know all the ins and outs of every platform or what content will interest your customers every day. Outsourcing social media management to a reputable agency takes care of these issues and keeps customers thinking about your business while they browse social media.

F. Graphic design

Need a logo to represent your business? Chances are, outsourcing the task will lead to better results. Even if you are artistically inclined yourself, graphic design takes meticulous attention to detail and considers how the subtlest of those details might communicate your brand.

So a graphic designer would perhaps outsource the creation of a logo to ensure a fresh, unbiased perspective on how their business should appear.

G. Answering phones

Answering phones

Many administrative tasks are better suited for a specialized outside agency. Perhaps chief among these tasks is answering phones. It may be surprising in this age of live chat and social media, but customers still depend on telephone calls to reach businesses more than any other medium.

People like to connect with a human voice, especially when they need a timely answer to a question. Outsourcing to a call center or similar service can help reduce the time it takes for your business to respond to phone calls, regardless of their volume.

A final word

Outsourcing tasks is an excellent strategy to maintain your business’s focus on what matters. If the task requires specialized knowledge or a lot of time, outsourcing is likely a good move.

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Mashum Mollah

Mashum Mollah is an entrepreneur, founder and CEO at Viacon, a digital marketing agency that drive visibility, engagement, and proven results. He blogs at thedailynotes.com.

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